Privacy Policy

Privacy policy

Protecting your private information is our priority. This Statement of Privacy (the “Policy”) describes how Ecommerce Sales Inc. (DBA TruRemedy Naturals) (“TruRemedy, “we,” or “us”) treats personal information on our websites, applications, and platforms where the Policy is located (the “Platform”). The Platform is an e-commerce site. By using the Platform, you consent to the data practices described in this statement.

TYPES OF INFORMATION WE COLLECT

We may collect contact information from you, such as your name and email address. If you purchase our products and services, we do not collect billing and credit card information as this is part of the Shopify Platform.

We may also collect other information that you provide to us. For example, this may include information that you post to our social media pages. It may also include any information that you post on the Platform, such as through our Customer Support page.  We may also collect information about your device or browser.  This may include your IP address, browser type, domain names, access times and referring website addresses.

HOW WE COLLECT YOUR INFORMATION

We collect information directly from you. For example, we collect information when you register for an account, purchase products, sign up for our newsletter, or interact with our social media pages.

We also collect information from you passively. For example, we collect information when you visit or navigate the Platform. We may also collect information about users over time and across different websites, apps and devices when you use the Platform.

We may also collect information about you from third parties. For example, this may include receiving information from our business partners, social media sites.

HOW WE USE YOUR INFORMATION

We use your information to operate our Platform and deliver products and services you requested. We may use your information to make our Platform, products and services better as well as customize your experience with us.

We may also use your information to communication with you such as your account, this Policy or our Platform terms and conditions. We may also use your information to protect the Platform as well as our company and consumers who use our products and services.

We may also use your information to inform you of other products or services available from TruRemedy and our affiliates or contact you via surveys to conduct research about your opinion. For more information about your choices related to these communications, see the Choices section below.

We may keep track of the websites and pages our users visit within the Platform in order to determine what TruRemedy services are the most popular. This data is used to deliver customized content and advertising within TruRemedy to customers whose behavior indicates that they are interested in a particular subject area.

We may also use your information for other reasons that we may describe to you.

HOW WE SHARE YOUR INFORMATION

We may publicly display information you post on our Platform or display information you submit in connection with a promotion.

We may share your information with third parties who perform services on our behalf. For example, this may include merchandise vendors, payment processors, companies that send emails on our behalf or help us run our Platform. We may also share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.

If any part of TruRemedy merges with, acquires or is acquired by another business entity, we may share your information with any successors to all or part of our business or brands.

We may share your information to comply with the law or to protect ourselves. For example, we may share your information if such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TruRemedy or the Platform; (b) protect and defend the rights or property of TruRemedy; and, (c) act under exigent circumstances to protect the personal safety of users of TruRemedy, or the public.

We may also share your information for other reasons that we may describe to you.

SECURITY OF YOUR PERSONAL INFORMATION

TruRemedy takes reasonable steps to secure your personal information from unauthorized access, use or disclosure. However, the Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe and therefore encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control.  

CHILDREN UNDER THIRTEEN

TruRemedy does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent or legal guardian and would like to exercise these rights, please contact us at the address or telephone number listed at the end of this Policy. Please mark your inquiries “COPPA Information Request.”

CHOICES REGARDING YOUR INFORMATION

You have certain choices about how we use your information. Certain choices you make are browser and device specific.

Marketing Communications:

You can opt out of receiving our marketing communications which does not include receiving transactional messages from us, including information about your account and responses to your inquiries. To opt out of receiving our marketing communications contact us at:

Web page: www.truremedynaturals.com
Email: service@truremedynaturals.com
Phone: 720-616-3400

Cookies, Beacons, Local Storage and Other Similar Technologies: We may use “cookies,” Web beacons, HTML5 local storage, and other similar technologies. These technologies allow us to manage access to and use of the Platform, recognize users and provide personalization, and help us to understand how visitors engage with the Platform. Your browser may give you the ability to control cookies or other tracking tools. How you do so depend on the type of tool. Certain browsers can be set to reject browser cookies.

If you block cookies, certain features on our sites may not work.  If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device specific.

YOUR CALIFORNIA PRIVACY RIGHTS

If you reside in California, you have the right to ask us once annually if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at service@truremedynaturals.com or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

THIRD-PARTY LINKS

Our Platform may contain links to other third-party sites that are not governed by this Policy. We are not responsible for the third party sites or the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully.

CHANGES TO THIS STATEMENT

We will occasionally update this Policy to reflect company and customer feedback. Please periodically review this Statement to be informed of how TruRemedy treats your information.

CONTACT INFORMATION

TruRemedy welcomes your questions or comments regarding this Policy. If you believe that TruRemedy has not adhered to this Statement, please contact us at:

Ecommerce Sales Inc. DBA TruRemedy Naturals

433 Sprague Street

Edmonds, Wa. 98020

Email:  service@truremedynaturals.com

Phone: 720-616-3400